Senior Systems Administrator
Manager: Marcus Danko
Address: 201 West Colfax Ave, Denver CO 80202
Dates: 20 May 2019 - 23 July 2021
- Escalated support for critical issues.
- Analyzed and implemented fixes for complex server issues.
- Supported large scale enterprise and critical services.
- Drafted training materials and organized training sessions for employees.
- Managed backups and disaster recovery operations.
- Presented and executed major changes or updates through a change management process.
- Provided operational support for Office 365, Active Directory, Azure AD, and vSphere.
- Managed the print infrastructure and physical printer fleet.